Privacy Policy

1. Information We Collect

Personal Information

When you contact us through our website or engage our services, we may collect:

• Name and contact information (email address, phone number)
• Company name and business information
• Project requirements and specifications
• Communication preferences

Technical Information

Our website automatically collects certain technical information:

• IP address and browser information
• Pages visited and time spent on our website
• Device and operating system information
• Referring websites and search terms

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Deliver web development services and project management
• Send project updates and important service communications
• Improve our website and services
• Comply with legal obligations and protect our business interests

3. Information Sharing and Disclosure

Level Zero does not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party services that help us operate our business (email services, analytics, hosting)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of business assets
• Consent: With your explicit consent for specific purposes

4. Data Security

We implement appropriate security measures to protect your personal information:

• SSL encryption for data transmission
• Secure hosting and data storage practices
• Regular security updates and monitoring
• Limited access to personal information on a need-to-know basis
• Secure communication channels for sensitive project information

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Project-related communications and files are typically retained for 3 years after project completion for support purposes.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information we hold
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request a copy of your data in a structured format
• Opt-out: Unsubscribe from marketing communications at any time

To exercise these rights, please contact us at start@level-zero.dev.

7. Cookies and Analytics

Our website uses cookies and similar technologies to:

• Remember your preferences (theme, language)
• Analyze website traffic and user behavior
• Improve our website performance and user experience

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

8. International Data Transfers

Level Zero operates from Seoul, South Korea, and serves clients worldwide. Your information may be transferred to and processed in South Korea or other countries where our service providers operate. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

9. Third-Party Services

We use the following third-party services that may collect information:

• Email Services: For communication and project updates
• Analytics: To understand website usage and improve our services
• Hosting Providers: For website hosting and data storage
• Payment Processors: For secure payment processing (when applicable)

These services have their own privacy policies, which we encourage you to review.

10. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us: